User-Tips
Online
Registration
List of Access
Numbers
Download Dial-up Connection Kit
Terms & Conditions
FAQ
What
is HutchCITY Internet Roaming Service?
With our new Internet
Roaming Service provided by iPass, you can dial a local number
to connect to the Internet from more than 3,000 access points
in 150 major countries without paying the costly IDD charges.
From now on, you can access the Internet just like you are in
Hong Kong wherever you travel.
What
are the benefits of using this service?
- You can access the
Internet anywhere in the world in a cost-effective way, as you
do not need to pay for the IDD costs. Connection costs can be
reduced up to 90% versus making international call back to Hong
Kong.
- You can stay in
touch with your friends and family via email even when you are
traveling abroad .
- You can be assured
of easy access.
- With simple on-line
registration, you can simply use your current HutchCITY email
address and password to access the service in overseas countries.
back
to top
| Service
charge |
|
Deposit
|
Waived
|
|
|
|
|
Charge per minute
|
$0.8 or $1.6
for all countries depending on locations (rates can be found
in the List
of Access Number)
|
** Remarks
- No PNETS
charges will be imposed but local telephone charges, surcharges
or taxes may still be imposed by the overseas roaming region.
- The usage
hour incurred by Internet roaming will not be counted as a free
hour under our standard price plan.
- The roaming
charges will be shown in your HutchCITY monthly statement.
back
to top
How
to operate the service?
Simply follow the
procedures below to enjoy the superb Internet Roaming Service:
(Note: You must
be a HutchCITY subscriber.)
| (1) |
(2) |
(3) |
|
|
 |
| Download
the latest Set-up Guide & Dial-up Connection Kit
|
|
 |
| Check your
access number (before leaving Hong Kong) |
|
Step 1: Easy
On-line Registration
- Click On-line registration,
then enter your Login ID and password, read the service terms
and conditions carefully and click "I agree" &
"submit" if they are acceptable to you.
- A notification letter
will be sent to you by email to confirm that the service will
be available in the next working day after registration.
Step 2: Quick
download of Set-up Guide & Dial-up Connection Kit
To enjoy the Internet Roaming Service, you have to download the
required Set-up Guide and Dial-up Connection Kit to configure
your PC in order to use the service.
- Click "Set-up
Guide" and then click "Dial-up Connection Kit",
select the access kit which is suitable for your computer, then
click "Download".
Step
3: Before you leave Hong Kong, check the Access Number of the Country
which you are going to visit
- Click into the page
of "List of Access Numbers" and select the name of
the country that you will visit.
- Should you find
that the access number of the country that you will visit has
been changed or updated, you will have to download the Dial
up Connection Kit again for the latest version before leaving
Hong Kong.
back
to top
User
Tips for Internet Roaming Service
- You must be
a HutchCITY subscriber. Please call 1220 for application
and enquiries of HutchCITY dial-up service.
- Make an on-line
registration for this value-added service feature for
security reason. Service will be ready in the next working
day.
- Download the Set-up
Guide or Dial-up Connection Kit which lists the access numbers
of all cities to facilitate the local access configuration.
After installing the access kit, you will find an icon in
the shortcut menu. Simply click the icon and select the city
through a user-friendly interface, you can then start to enjoy
the service.
- The access numbers
list will be constantly updated therefore you are advised
to check the access number of country that you will visit
and download the latest Dial-up Connection Kit to your computer
before you travel.
- All charges will
be consolidated and reflect in your next monthly HutchCITY
statement.